Last updated: 10 August 2026
LeadCatch provides business customers ("clients") with automated missed-call follow-up: when a call to the client's business goes unanswered, we send the caller an SMS, hold a short automated conversation to collect their enquiry, and deliver the details to the client. The service includes a dedicated phone number, SMS conversations handled by an AI assistant, lead notifications, and a daily summary.
The service costs £500 as a one-off setup fee and £99 per month thereafter, unless otherwise agreed in writing. Monthly fees are payable in advance. Either party may end the service with notice before the next monthly renewal; setup fees are non-refundable once setup work has been carried out.
SMS conversations are handled by an automated AI assistant. It is designed to collect enquiry details accurately, never to quote prices, and to escalate reported emergencies (such as a suspected gas leak) with standard safety guidance. As with any automated system, we cannot guarantee every conversation will be perfect, and clients should treat delivered enquiries as information provided by the caller, not verified fact.
Callers can stop messages at any time by replying STOP, and their number is then suppressed for that business. Clients must not ask us to message numbers that have opted out.
We aim for the service to run continuously but do not guarantee uninterrupted operation — it depends on third-party networks including mobile carriers. To the fullest extent permitted by law, our liability in connection with the service is limited to the fees paid for the month in which the issue arose. Nothing in these terms limits liability that cannot lawfully be limited.
These terms are governed by the law of England and Wales. Questions about them: hello@catchleads.co.uk.